Disclosures
Privacy Policy
How this website handles information. A separate notice governs the privacy of client account information.
Last updated:
What this policy covers
This policy describes how the Monarch Capital Advisors website, at https://www.monarchcapitaladvisors.com, handles information. It covers this website and nothing else.
It does not cover client account information. The privacy of information relating to your accounts, held in connection with brokerage or advisory services, is governed by the Arkadios consumer privacy notice, which is a separate document. It is linked from our Disclosures page under Regulatory Documents.
Information this site collects
This is a static website. It collects information in exactly two places, both of which require you to type something and submit it:
The contact form
If you submit the contact form, we receive the information you enter: your name, your email address, your phone number, and your message. The form is processed by Netlify Forms, our hosting provider's form service, and a notification is delivered to our monitored inbox at customersupport@monarchcapitaladvisors.com.
The newsletter signup
If you submit the newsletter form in the footer, we receive the email address you enter. It is processed the same way, through Netlify Forms.
Both forms include a hidden field that is not visible to you and should be left empty. It exists only to filter out automated spam submissions.
Please do not send sensitive personal or account information through either form. Neither form is a secure channel, and neither should be used to send Social Security numbers, account numbers, dates of birth, or similar information. Contact us by phone for anything of that kind.
What this site does not do
We think it is more useful to tell you plainly what is absent than to list technologies this site does not use:
- This site does not set cookies. No cookie is written by this website, which is why you are not asked to accept any.
- There is no analytics or tracking. This site contains no analytics service, no tag manager, no tracking pixel, and no advertising or retargeting script. We do not build a profile of you, and we do not track you across other websites.
- Nothing is stored in your browser. The site does not use local storage or session storage.
- There are no third-party embeds. Fonts, images, and video are served from this domain rather than from an outside service, so simply loading a page does not contact any third party.
- We do not sell or rent your information, and we do not share it for advertising purposes.
Hosting and server logs
This website is hosted on Netlify. Like essentially all web hosts, Netlify records standard server request logs when a page is served. Those logs typically include the requesting IP address, the date and time, the page requested, and the browser's user-agent string. They are generated by the hosting infrastructure, are used for delivering the site and for security and troubleshooting, and are subject to Netlify's own retention practices.
Links to other sites
This website links to sites operated by others, including client account portals and regulator websites. Those links are described on our Disclosures page. We do not control those sites, and their own privacy policies apply once you follow a link away from here.
How long we keep form submissions
Contact and newsletter submissions are retained for as long as needed to respond to your inquiry, to maintain the mailing list you asked to join, and to meet the recordkeeping obligations that apply to our business. You can ask us to remove you from the mailing list, or ask what we hold about you, using the contact details below.
Children
This website is intended for adults. It is not directed at children, and we do not knowingly collect information from children.
Changes to this policy
If the website changes in a way that affects this policy, for example if analytics or an embedded feature is added, this page will be updated at the same time. The date at the top of this page reflects the current version.
Contact
Questions about this policy can be directed to customersupport@monarchcapitaladvisors.com, to 770-847-9360, or by mail to Monarch Capital Advisors, LLC, 1455 Lincoln Pkwy, Suite 410, Atlanta, GA 30346.
